Help

Technical support is offered to Affiliates and Associates as an included service of their program.
All others acquiring assistance from ednet technical staff will be charged $75 per half hour.

  • Monday – Friday, 7 AM to 6PM Pacific – 800.93.EDNET
  • Nights and Weekends – 800.959.9638
  • If calling from outside the United States – 415.274.8800

E-mail or “plain ol’ telephone”

Below you’ll see a list of the names of various key staff members. We encourage you to stay in touch and look forward to your comments and questions. If you just want to pick up the phone you can call the general tech line at 415.646.8542 and anyone can assist you.

Technical Help

John Ammons, Chief Engineer

Ron Guensche, Network Engineer

Tom Scott, VP Technology

Rajeev Naidu, Assistant Network Engineer